Tracey reached out on behalf of her mother, Lyn, who had recently sold the family home and needed assistance finding a suitable downsizer property. With limited experience in the current market and a tight timeframe due to her upcoming settlement, Lyn felt overwhelmed by the idea of dealing with agents, negotiating a purchase, and identifying the right property.
Challenges
- Navigating the property search and negotiation process independently
- Strict settlement timeline
- Specific criteria: low-maintenance, secure, no stairs, quiet location, and close to amenities
- High emotional pressure around such a significant life transition
Our Approach
Understanding the urgency and emotional weight of the situation, we worked closely with both Tracey and Lyn to clarify their priorities. We focused on properties that were:
- Move-in ready (no renovations required)
- Single-level apartments with secure access
- Located in quiet areas, close to public transport, shopping, and healthcare
We also took the pressure off Lyn by managing all agent communications and negotiating favourable terms on her behalf.
The Outcome
We successfully secured a beautiful apartment in Rouse Hill for $735,000 – under budget and perfectly aligned with Lynâs needs. Importantly, we negotiated settlement terms that matched the timeline of her previous propertyâs sale, ensuring a smooth transition.
Lyn is thrilled with her new home and grateful for the peace of mind throughout the process. Tracey was equally delighted, knowing her mother is now settled, safe, and happy in a place that truly suits her lifestyle.
